Partner Functionality

Partners are the creators and managers of Customer Accounts. Because of this there are features that only Partners and Partner...

Customers may be added by a Partner or an Partner Employee. When you add a Customer it is Active by...

When a Partner or Partner Employee signs in to WAVE they are presented with the Partner screen. The left-screen navigation...

Partner Employee Navigation Partner Employees may be assigned to multiple Customers and have the ability to switch between any of...

Log into www.waveoncloud.com From the home page click Add Customer. The New Customer Wizard launches. Follow the New Customer Wizard to...

Log in as a Partner or Partner Employee. Click a Customer account to open the account. Click Settings > Employees....

With June Release, we made easier for partners to provide prospects and customers a broadband only trial. Step 1: Create...

Login as a Partner managing an account and open the Customer account to convert. Add a Customer Employee (not a...

For Partners and Partner Employees. Use the following procedure if you need to provide a Customer with an invoice. To...

Editing a Customer allows you to modify the fields associated with that Customer except the Customer Alias. Additionally, you can...

Deactivating a Customer prevents all Users of that Customer from signing in and deactivates radio integration. It does not delete...

Reactivated Customers are immediately able to resume all previous functionality. Only Partners may reactivate a Customer. To reactivate a Customer...

Deleting a Customer removes all Talkgroups, Users, Radio Systems, and Customer Employees associated with that Customer. Only a Partner can...

You can Activate, Deactivate, and Delete a partner from the Partners work area. You can also edit the name and...