• Notification Banner

    A notification banner with a message displays if there is planned maitenence or outage etc in the portal. You can dismiss or close the notification banner. If you do not dismiss the message and close the notification banner, the banner re-appears when you log in next time.

  • Unable to edit Privacy Key Value in Radio System

    Issue Unable to edit the key value in the Privacy Key Value in the Radio System. Diagnostic Editing the Privacy Key Value to be more than 10 digits is not allowed. If we want the Privacy Key Value to be more than 10 digits, then you need to delete it…

  • Syncing WOC To Universal Gateway (UGW) Portal

    Note: Applicable only for US and Canada regions. The operator can manually sync the WOC customer resources to the UGW. The UGW sync function provides a mapping operation to the UGW portal if WOC customers have a radio system configured and added new users and talkgroups resources to it. The…

  • Manage Access to the Customer Account

    Block Operator access to customer A customer admin can manage the permission if an operator can view and modify customer account. The following table shows the permissions for the users to the customer account. Users Permission to View Permission to Modify From Operator Yes No From Distributor Yes Yes From…

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