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Adding a TLK 100 Device

This section provides instructions for adding an individual TLK 100 device. You can add the TLK 100 devices one at a time or you can add them to WAVE using a spreadsheet. The spreadsheet method is advised if you have many TLK 100 devices to add. For instructions on adding multiple devices via spreadsheet see Importing TLK 100s from a Spreadsheet.

IMPORTANT

When you register a TLK 100, a license is automatically added to your monthly subscription.

To manually add a TLK 100 device

  1. You will find the Serial Number and IMEI number you need to register the device on the box of eachTLK 100 unit.
    Record the IMEI and the S/N numbers.
    If you do not have the box, then alternatively you can identify the IMEI and S/N numbers from the label under the battery.
  2. Login to WAVE using your Customer account credentials.
  3. In the left navigation frame, the WAVE Devices menu option is now available.
  4. Click the WAVE Devices menu.
    The WAVE Devices page opens displaying all registered WAVE Devices. Initially, this page will be empty.
  5. Click the Register Device button.

    The WAVE Devices Registration Wizard opens.
  6. In the IMEI field, enter the IMEI value of the TLK 100 to register.
  7. In the Serial Number field, enter the serial number of the TLK 100 to register.
  8. In the Display Name field, enter a Display Name for this unit. The Display Name will be the User Name for this device in the WAVE Portal and appear in the Users menu as a TLK 100 unit. The Display Name is also the Alias and will appear to other users when this unit transmits.
  9. Click the ADD button.If the device was identified then the information for the device appears on the screen below the entry fields. If the device was not identified then an error message appears and you must re-enter the numbers again or contact support.
  10. The page displays the details entered and type supported on the device.
  11. Click remove if you want to delete the entered details and add another device.
  12. Click NEXT.

  13. Select the language from the Language drop-down.
  14. Select the check boxes next to the talkgroup names. The Position selection enables. These are the Talkgroups you have already created. You may also add or remove TLK 100 units to Talkgroups later from the Manage under the Users menu option.
  15. Assign the talkgroup position, priority, call initiate, call receive, and in call permissions.
  16. If you want the user to be the supervisor of the talkgroup then select the Supervisor check box.
  17. Select the contact checkbox to associate the contacts to the user. You may also add or remove Private Call contacts from this TLK 100 unit later from the Manage under the Users menu option.
  18. Click NEXT.
  19. Review the summary information page for the correct information and then click the SUBMIT button.

Cloning a WAVE Device

Cloning allows you to copy the details of an existing registered device when creating a WAVE device. All configuration details of the template device are copied to new device. The “Cloning Device from” field is only visible when you have already registered minimum two WAVE devices and configured two users. Make sure that you meet the template requirements for the details to be copied to the new device. Mouse hover the Information icon next to the “Cloning Device from” to view the template requirements.

To clone a device from template, follow these steps:

  1. After you add a device in the Register Device page, Click NEXT.

  2. From the Clone Device from drop down, select the template device to copy the details.

Scenario 1:
If you are cloning a device from 2.0 software to 3.0 software (mixed registration):

  1. All contacts and talkgroup details are copied from the cloning device.
  2. Only 8 talkgroups and channels configuration of the 2.0 software are copied.
    Note: You cannot modify contacts and talkgroup details when cloning.
  3. Click Next.
  4. Review the details and click Submit. A confirmation message displays.
  5. Click OK.
  6. Click View My Devices to go to the device list.

Manage Talkgroup

You can manage the talkgroup for the 2.0 software devices from the WOC portal.

To manage the talkgroup, follow these steps:

  1. From the Users menu, click Manage in the Talkgroup column.
  2. The talkgroup management page displays. Configure the details and click Save to apply the changes.

Senario 2:-

If you are cloning a device from 3.0 software to 2.0 software (mixed registration):

  1. All contacts and talkgroup details are copied from the cloning device.
  2. Only first 8 talkgroups and channels of the 3.0 devices are copied and remaining talkgroups shows as selected.
    Note: You cannot modify contacts and talkgroup details when cloning.
  3. Click Next.
  4. Review the details and click Submit. A confirmation message displays.
  5. Click OK.
  6. Click View My Devices to go to the device list.

Manage Talkgroup

You cannot manage the position assignment for the talkgroups for 3.0 software devices from the WOC portal. To manage the talkgroup positions and features for the 3.0 software devices, you can access the Central Admin Tool from the Contacts and Features in the WOC portal.

To manage the talkgroup, follow these steps:

  1. From the Users menu, click Manage in the Contacts and Features column.
  2. The Central Admin Tool page displays. Click the Talkgroup tab and Configure the details.
  3. Click Save to apply the changes.

If you do not have enough WAVE wireless licenses to activate all your devices you will be prompted to purchase them. You can also purchase WAVE wireless licenses directly from your Account page.
The TLK 100s page reappears with the newly added units visible on the page.

Updated on March 16, 2020

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