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Get Started with WAVE PTT Trial

To get the most out of your WAVE Trial you will need to add users and optionally Talkgroups.

  • STEP 1: Add Users
  • STEP 2: Create Talkgroups
  • STEP 3: Associate Users and Talkgroups
  • STEP 4: Install the WAVE Mobile Communicator Clients
  • STEP 5: Test Transmission

STEP 1: Add Users

Refer to Adding Users. Add multiple Users for testing.

STEP 2: Create Talkgroups

Refer to Adding Talkgroups

STEP 3: Associate Users and Talkgroups

Refer to Associate Users to Talkgroups

STEP 4: Install WAVE Clients

  1. Follow the instructions provided in the email or search for WAVE OnCloud Push-to-Talk in the store.
  2. Download and launch the application.
  3. When prompted, you must ALLOW the application to record audio, access the device’s location, access contacts, make and manage phone calls, and access photos, media, files, send and view SMS messages on your device. WAVE requires access to your Contacts in order to provide the capability to call them from the client. WAVE requires access to your Phone in order to make phone calls to your Contacts and handle minimization when incoming cellular calls occur. WAVE requires access to media files to transmit them via the application.
  4. When prompted, do not optimize battery usage. This will interfere with background operation.
  5. The End User License Agreement (EULA) page is displayed. You must read and accept the EULA to activate the PTT service on your phone.
  6. Tap Yes to confirm activation.

    • If prompted, enter the activation code given to you by your Customer or Operator to activate the PTT application. This should be sent to you via email or SMS. If you do not receive an Activation Pass-Code then contact the Customer owning this account and ask them to generate an Activation Pass-Code for you.
  7. The WAVE PTT application contacts the server to retrieve contacts and groups (if any) before logging in. If you receive an Information notice, then see step 8. If you do not receive an Information notice then skip to Step 9.
  8. Information notice: if your phone number does not exist in system, then you will be prompted to create a new trial account.

    • If you would like to start a free trial account with yourself as the Customer, then click Free Trial and follow the prompts. You will be granted a free trial license for 30 days and you will be able to create your own Talkgroups and invite your own Users.
    • Tap Free Trial.
    • Enter the required information and then tap the SIGN UP button.
    • Enter phone numbers of users to invite and then click the INVITE button. You may invite up to ten people. They will receive SMS instructions to sign up to your account as users.
    • Tap the GO TO HOME DASHBOARD button to open the WAVE Customer Portal for your account.
  9. Once the WAVE application launches, you will be offered the chance to view the Tutorial.

    If you tap Skip Tutorial you will be taken to the application main page. You may launch the tutorial any time you wish from the menu.
  10. Once the application launches, it should show ‘Available’ at the top. You are now ready to begin using the WAVE Communicator.

STEP 5: Test Transmission

  1. Using another device, sign in to WAVE via the WAVE Mobile Communicator.
  2. In the Talkgroups tab, tap the name of a Talkgroup.

    The screen for the selected Talkgroup opens.
  3. Repeat this with the other device so that you are on the same Talkgroup.
  4. On one device, press and hold the PTT button. You should hear a short chirp. Speak into your microphone. The audio should come out clearly on the other device and a record of the transmission should appear in the FEED screen.
Updated on January 15, 2021

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