For any service outage, please send email to the following email ID.
| Country | Outage type | Service Desk Email | TSO Email |
| Japan | WOC Japan Instance | WOCJPSupport@motorolasolutions.com | emeatso-broadband@motorolasolutions.com |
| Korea | WOC Korea Instance | WOCKRSUPPORT@motorolasolution | emeatso-broadband@motorolasolutions.com |
| Australia, New Zealand | WOC ANZ Instance | wocanzsupport@motorolasolutions.com | emeatso-broadband@motorolasolutions.com |
| EMEA | msdteam@motorolasolutions.com | emeatso-broadband@motorolasolutions.com | |
| eatechsupport-subs@motorolasolutions.com | |||
| Argentina | WOC Argentina Instance | LATSOWAVE@motorolasolutions.com | |
| United States WOC NA Instance |
DispatchDistroList@motorolasolutions.com | wavetse@motorolasolutions.com | |
| Repairteam@motorolasolutions.com | |||
| Mexico WoC Mexico Instance |
DispatchDistroList@motorolasolutions.com | wavetse@motorolasolutions.com | |
| intlrepair@motorolasolutions.com | |||
| United States & Canada | NAMSNOC@motorolasolutions.com | wavetse@motorolasolutions.com | |
| Chile NOC/TSO | Brazil Instance | LATSOWAVE@motorolasolutions.com | |